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Contact Us

Get Help With Visa Online

For technical or log in issues, contact the Visa Online Client Support team for your region:

Emails in column 1 and region in next 2 columns
E-mail Phone
Canada, LAC, U.S. [email protected] +1-571-291-6499
AP, CEMEA [email protected] +65-6671-5888
Europe [email protected] +44 20 7795 58 88

Note: Users with local administrators within your organization should contact them first.

This includes:

  • Commercial Delegated Administrators

  • Visa Online Access Managers (VAM) (Europe only)

  • Visa Delegated Administrators (VDA)


Issuers and Acquirers who don’t have access to Visa Online should contact their Visa Account Executive/Manager for information about Visa products and services, Canada and U.S. Issuers and Acquirers can also call +1-888-847-2242


Visa Cardholders and all other users should contact their Issuer or Acquirer or visit www.visa.com for general and contact information.

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The information furnished herein is CONFIDENTIAL and is to be used solely for the support of clients' Visa programs. This information shall not be duplicated, published, or disclosed in whole, or in part, without the prior written permission of Visa.


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