Contact Us

Get Help With Visa Online

For technical or log in issues, contact the Visa Online Client Support team for your region:

Emails in column 1 and region in next 2 columns
E-mail Phone
Canada, LAC, U.S. [email protected] +1-571-291-6499
AP, CEMEA [email protected] +65-6671-5888
Europe [email protected] +44 20 7795 58 88

Note: Users with local administrators within your organization should contact them first.

This includes:

  • Commercial Delegated Administrators

  • Visa Online Access Managers (VAM) (Europe only)

  • Visa Delegated Administrators (VDA)

Issuers and Acquirers who don’t have access to Visa Online should contact their Visa Account Executive/Manager for information about Visa products and services, Canada and U.S. Issuers and Acquirers can also call +1-888-847-2242


Visa Cardholders and all other users should contact their Issuer or Acquirer or visit www.visa.com for general and contact information.